Meet The Team
Senior Vice President
Ruth has over 30 years of experience internationally with five-star hotels. Before she joined ACE, she held the position of Director of Human Resources for two prestigious hotel properties in the center of Kuala Lumpur. As a consultant and trainer in management, hospitality, and human resources she is our expert on service excellence.
Vice President - Training & Development
Shafizal has over 25 years of experience of in-depth knowledge of training delivery & instructional design, transformation, behavioral improvement, coaching, mentoring, and interviewing. Her experience as a qualified Mental Game Instructor and Clinical Hypnotherapist has generated a unique structure that strengthens her skillset and raises the confidence of our clients. As a Training Industry Champion & Learning Professional with several years of diverse experience in both Malaysia and abroad, she takes pride in what she does.
Alexandria Abishegam has over 5 years of experience managing complex projects. She studied International Business and Finance at University of Sydney, University of Western Australia, and Harvard University holding a Masters and Bachelors degree in the discipline. She is a Google Educator and a specialist in communication, having experienced teaching those with learning difficulties. As a Google Educator, Alexandria is passionate about creating innovative, accessible, and user-friendly designs in learning tools.
President & Senior Consultant
Capt. Kelana bin Sidek
Capt. Kelana has over 40 years of experience in the oil, gas, and maritime industry. As a Master Mariner, he spent the majority of his career working in high-risk environments onboard ships and in oil rigs in international waters. Capt. Kelana brings a wealth of knowledge and skills to our health, safety, and environmental training. His technical skills combined with his vast experience sets him apart from other consultants.
Miyauchi-san is a catalyst in changing organisations culture and mindset to fit the ‘Japanese way’. With over 30 years of experience working in international markets, he is a fountain of knowledge in cross-cultures, business etiquette, and productivity.
Peter is an experienced and seasoned hotelier. He has over 30 years in the hospitality industry with exposure in resorts and city hotels in Malaysia, China, Australia, and Switzerland. A passionate, detailed, and charismatic trainer who is interactive and involved with his participants. Peter also speaks a few languages including French & German.