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VISIT MALAYSIA YEAR 2026
Frontline Ambassador Training Programme (1-Day)

Be part of Visit Malaysia 2026 (VM2026) and play a vital role in shaping visitors’ first impressions of Malaysia.

This high-impact one-day training equips tourism and hospitality frontliners to deliver world-class, culturally intelligent service that represents “Malaysia Truly Asia.”

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Prepare your frontliners today for an active and immersive one day training in understanding key elements of Visit Malaysia 2026.

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Learning Outcomes

By the end of the programme, participants will be able to:

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  • Understand the VM2026 mission & frontline ambassador role

  • Communicate confidently and empathetically across cultures

  • Manage visitor expectations & resolve conflicts smoothly

  • Handle safety, health & emergency cases calmly

  • Promote sustainability & responsible tourism

  • Earn certification as a VM2026 Frontline Ambassador

Who Should Attend?

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  • Hotel & Restaurant Staff

  • Tourist Information & Front Desk Personnel

  • Tour Guides, Transport & Airport Staff

  • Attraction & Event Venue Teams

  • Any personnel engaging with tourists

Talk to Us

Talk to us now to get a bespoke training proposal for your organisation. 

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All our training is currently claimable under the government incentive program by HRDF and Perkeso. 

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© 2025 BY AZIMUTH CENTRE OF EXCELLENCE SDN BHD

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